Contact Us

We value our customers and are here to assist you with any inquiries, concerns, or feedback. Our dedicated customer service team is ready to help you with order tracking, product questions, returns, and general support.

  • Customer Service Email: support@daliandalian.myshopline.com

  • Customer Service Phone: +86 19854853427

  • Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (Beijing Time, GMT+8). We are closed on weekends and public holidays. Emails received outside of these hours will be responded to within 24-48 hours on the next business day.

  • Registered Office Address: Room 360-35, No. 349 Ningliu Road, Getang Street, Jiangbei New District, Nanjing City, Jiangsu Province, China.

For returns, please refer to our Return Policy for the specific return address. We are committed to resolving your issues promptly and efficiently.